Dec 07, 2021
BMGT 2035 - Human Relations in Business Credits: 3
Hours/Week: Lecture NoneLab None
Course Description: This course covers the creation and maintenance of well-managed working relationships in all types of organizations. The course includes a comprehensive discussion of the background and basis for human relations. Three core human relations skills are developed-motivation, leadership and communication. Additional aspects of human behavior in the work environment are explored including team building, the human/technology interface, and managing change.
- The Nature of Human Relations
- Fundamentals of Motivation
- Individual Behavior
- Group Behavior
- Informal Organization
- Technology and People at Work
- Productivity and Quality Improvement
- Job Redesign and Enrichment
- Developing, Appraising and Rewarding Personnel
- Conflict and Change Management
At the end of this course students will be able to:
- apply human relations skills: motivation, leadership, and communication.
- develop human resources that enhance the potential for organizational and individual long-term success.
- provide managerial counseling to troubled workers.
- resolve work-related conflicts.
- manage change to benefit the organization and individuals.
- explain the importance of well-managed relationships at all levels of the organization.
- analyze individual and group behavior in organizational settings.
- design jobs using human and/or technology-intensive processes.
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