Sep 22, 2020  
2019-2020 Course Catalog 
2019-2020 Course Catalog [ARCHIVED CATALOG]

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OFFT 2054 - Health Information Office Management

Credits: 3
Hours/Week: Lecture None Lab None
Course Description: In this course students will examine the skills necessary to manage a health information office. Topics will include workflow processes, leadership, teamwork, budgeting, and managing employees.
MnTC Goals

Prerequisite(s): OFFT 2050  with a grade of C or higher.
Corequisite(s): None
Recommendation: None

Major Content
  1. Roles and functions of teams and committees
  2. Teams/consensus building and committees
  3. Communication and interpersonal skills
  4. Team leadership concepts and techniques
  5. Orientation and training (such as content, delivery, media)
  6. Workflow and process monitors
  7. Performance Reviews
  8. Budgets
  9. Staffing
  10. Cost-Saving Measures
  11. Coding and Revenue Cycles

Learning Outcomes
At the end of this course students will be able to:

  1. apply the fundamentals of team leadership.
  2. organize and contribute to work teams and committees.
  3. conduct new staff orientation and training programs.
  4. conduct continuing education programs.
  5. monitor staffing levels and productivity standards for health information functions.
  6. provide feedback to management and staff regarding performance.
  7. communicate benchmark staff performance data.
  8. prioritize job functions and activities.
  9. use quality improvement tools and techniques to monitor, report, and improve processes.
  10. make recommendations for items to include in budgets and contracts.
  11. monitor and order supplies needed for work processes.
  12. monitor coding and revenue cycle processes.
  13. recommend cost-saving and efficient means of achieving work processes and goals.
  14. contribute to work plans, policies, procedures, and resource requisitions in relation to job functions.

Competency 1 (1-6)
Competency 2 (7-10)

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