OFFT 2054 - Health Information Office Management

1. Roles and functions of teams and committees
2. Teams/consensus building and committees
3. Communication and interpersonal skills
4. Team leadership concepts and techniques
5. Orientation and training (such as content, delivery, media)
6. Workflow and process monitors
7. Performance Reviews
8. Budgets
9. Staffing
10. Cost-Saving Measures
11. Coding and Revenue Cycles

1. apply the fundamentals of team leadership.
2. organize and contribute to work teams and committees.
3. conduct new staff orientation and training programs.
4. conduct continuing education programs.
5. monitor staffing levels and productivity standards for health information functions.
6. provide feedback to management and staff regarding performance.
7. communicate benchmark staff performance data.
8. prioritize job functions and activities.
9. use quality improvement tools and techniques to monitor, report, and improve processes.
10. make recommendations for items to include in budgets and contracts.
11. monitor and order supplies needed for work processes.
12. monitor coding and revenue cycle processes.
13. recommend cost-saving and efficient means of achieving work processes and goals.
14. contribute to work plans, policies, procedures, and resource requisitions in relation to job functions.

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