BMGT 2035 - Human Relations in Business

1. The Nature of Human Relations
2. Fundamentals of Motivation
3. Individual Behavior
4. Group Behavior
5. Informal Organization
6. Technology and People at Work
7. Productivity and Quality Improvement
8. Job Redesign and Enrichment
9. Leadership
10. Developing, Appraising and Rewarding Personnel
11. Communication
12. Conflict and Change Management

1. apply human relations skills: motivation, leadership, and communication.
2. develop human resources that enhance the potential for organizational and individual long-term success.
3. provide managerial counseling to troubled workers.
4. resolve work-related conflicts.
5. manage change to benefit the organization and individuals.
6. explain the importance of well-managed relationships at all levels of the organization.
7. analyze individual and group behavior in organizational settings.
8. design jobs using human and/or technology-intensive processes.

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