INTD 2030 - Design Sales

1. behavioral styles and body language
2. business cards
3. business etiquette
4. buying cycle and buying styles
5. features and benefits
6. probing questions
7. steps of a sale
8. time management
9. thank-you letter
10. business letter
11. self-marketing
12. handling objectives
13. relationship selling
14. selling with credit
15. customer service
16. sales project

1. discuss the implications of various consumer behavior styles.
2. design a business card, thank you note, business letter and self-marketing tool.
3. explain relationship selling.
4. demonstrate Interior Design selling with credit.
5. demonstrate Interior Design handling objections.
6. explain qualities of customer service.
7. explain the impact of body language.
8. demonstrate professionalism and business etiquette in a selling situation.
9. discuss effective personal time management strategies.
10. explain the consumer buying cycle.
11. demonstrate the steps of a sale.
12. demonstrate features and benefits.
13. write probing questions for a variety of selling scenarios.

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