MEDA 1011 - Clinical Assisting I

1. Medical assisting profession
2. Healthcare settings
3. History of medicine
4. Coping mechanisms
5. Vital signs
6. Chart documentation
7. Medical history
8. Physical examination and positioning
9. Communication in a professional setting
10. Cultural diversity

1. describe structural organization of the human body. identify body systems. describe body planes, directional terms, quadrants and body cavities. list major organs in each body system. identify the anatomical location of major organs in each body system.
2. compare structure and function of the human body across the lifespan. describe the normal function of each body system. measure and record: blood pressure; temperature; pulse; respirations; height; weight. perform patient screening using established protocols. instruct and prepare a patient for a procedure or a treatment.
3. assist provider with a patient exam. incorporate critical thinking skills when performing patient assessment. incorporate critical thinking skills when performing patient care. show awareness of a patient’s concerns related to the procedure being performed. identify styles and types of verbal communication.
4. identify types of nonverbal communication. recognize barriers to communication. identify techniques for overcoming communication barriers. recognize the elements of oral communication using a sender-receiver process. define coaching a patient as it relates to: health maintenance, disease prevention, compliance with treatment plan and adaptations relevant to individual patient needs.
5. identify medical terms labeling the word parts. define medical terms and abbreviations related to all body systems. define the principles of self-boundaries. define patient navigator. describe the role of the medical assistant as a patient navigator.
6. relate the following behaviors to professional communication: assertive, aggressive, and passive. differentiate between adaptive and non-adaptive coping mechanisms. discuss the theories of: Maslow, Erikson and Kubler-Ross. discuss examples of diversity: cultural, social and ethnic. use feedback techniques to obtain patient information including: reflection; restatement; clarification. respond to nonverbal communication.
7. use medical terminology correctly and pronounced accurately to communicate information to providers and patients. coach patients regarding: health maintenance; disease prevention and treatment plan. coach patients appropriately considering: cultural diversity; developmental life stage; communication barriers. report relevant information concisely and accurately. demonstrate: empathy; active listening; nonverbal communication.
8. demonstrate the principles of self-boundaries. demonstrate respect for individual diversity including: gender; race; religion; age; economic status; appearance. explain to a patient the rationale for performance of a procedure. create a patient’s medical record. organize a patient’s medical record.
9. input patient data utilizing a practice management system. discuss licensure and certification as they apply to healthcare providers. document patient care accurately in the medical record. demonstrate sensitivity to patient rights. identify principles of body mechanics. use proper body mechanics.

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