Enterprise Technical Support Specialist Certificate

Program Requirements

Program Information

General Requirements for Degrees, Diplomas, and Certificates

See Century College Policy 3.17.0.1

Program Note

None

Transfer, Articulation Agreements, and Partnerships

See the Century College website for information regarding transfer.
This program is intended primarily for employment preparation rather than transfer to a four-year institution. Some courses may not transfer to a number of four-year colleges. If you are considering the possibility of transfer, you may wish to talk with your advisor, counselor, or program instructor before registering to discuss your goals, look at programs designed for transfer, and develop a plan.

Program Learning Outcomes

At the end of this program students will be able to:

• Demonstrate the ability to troubleshoot a PC or laptop.
• Demonstrate the ability to work with multiple operating systems
• Create and manage virtual computers
• Demonstrate self-learning and use of critical thinking/problem-solving skills
• Demonstrate ethical behavior in the IT field

Program Contact Information

Dave Keller 651.779.5833 Room 1742 East
Paul Theisen 651.747.4075 Room 2300 East

Sample Plan

Please note that this is a sample course sequence. Individual schedules will vary depending upon student needs, goals, and availability. Students are recommended to meet with their advisor, counselor, or faculty program instructors to create an individualized plan that includes prerequisites and application requirements. For detailed program information see the Century College website. This information is subject to change.

Note

This information is subject to change. Changes and updates are posted on century.edu

Century College is a member of the Minnesota State system. We are an affirmative action, equal opportunity employer and educator. This document can be available in alternative formats to individuals with disabilities by calling 651.779.3354 or 1.800.228.1978 x 3354.