OFFT 2006 - Medical Office Fundamentals

Credits: 3
Hours/Week: Lecture 3 Lab 0
Internship hours per week 0
Course Description: This course introduces students to the healthcare office environment. Topics include the role of the healthcare office personnel, organization of healthcare facilities, medicolegal ethics, the art of communication, written communication and correspondence, processing mail, and electronic correspondence, the front office environment, reception and telephone management, appointment scheduling, office managerial responsibilities, records management, bookkeeping and banking. The course uses computerized Practice Management and Electronic Health Record exercises and simulations of tasks completed in a medical practice integrating the above topics. 
MnTC Goals
None

Prerequisite(s): Course placement into college-level English and Reading OR completion of ENGL 0950  with a grade of C or higher OR completion of RDNG 0940  with a grade of C or higher and qualifying English Placement Exam OR completion of RDNG 0950  with a grade of C or higher and ENGL 0090  with a grade of C or higher OR completion of ESOL 0051  with a grade of C or higher and ESOL 0052  with a grade of C or higher.

 
Corequisite(s): None
Recommendation: None

Major Content

1. Healthcare facility organization
2. Roles of health care personnel within the organization
3. Identification of medical law and ethics issues
4. Introduction of medical specialties and their duties
5. Language of each department specialty
6. Spelling the language
7. Healthcare Revenue Cycle
8. Creating medical records and correspondence
9. Scheduling patients’ appointments
10. Cultural, environmental, political, and socioeconomic influences
11. Careers in the medical office field
12. Medicolegal and ethical responsibilities

• identify the organization of healthcare facilities.
• demonstrate the use of a medical patient appointment schedule.
• define the purposes of the healthcare record.
• define reasons for maintaining medical records, and how to manage the different types of records.
• identify medicolegal and ethics issues.
• prepare accurate medical records, office chart notes, and professional correspondence in an electronic medical record.
• define the role of office personnel in the healthcare system.
• identify the medical specialties within a healthcare facility.
• spell the terminology of medical specialties.
• identify effective communication in the medical office.
• identify the variety of career advantages, employment opportunities, areas of specialization, and job prospects.
• identify cultural, environmental, political, and socioeconomic influences that affect us health and healthcare.
• interpret the areas of the healthcare revenue cycle.

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Minnesota Transfer Curriculum (MnTC): Goals and Competencies None
Competency Goals (MnTC Goals 1-6)
None
Theme Goals (MnTC Goals 7-10)
None

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