ADM 1522 - Quality Practices

Credits: 2
Hours/Week: Lecture 2 Lab 0
Internship hours per week 0
Course Description: This course is designed to align with the National Skills Standards Council’s assessment and certification system for Quality Practices. The course curriculum is based upon federally-endorsed national standards for production workers. Emphasis is placed on continuous improvement concepts and how they relate to a quality management system. The course focuses on a quality management system and its components, including corrective actions, preventative actions, control of documents, control of quality records, internal auditing of processes, and control of non-conforming product.
MnTC Goals
None

Prerequisite(s): None
Corequisite(s): None
Recommendation: None

Major Content

1. Audit activities
   1. characteristics of audit data
   2. audit forms workflow
   3. assessment and documentation of quality standards
   4. audit process and procedures
2. Data collection:
   1. calibration schedule
   2. instrument certification
   3. step for recalibration of instruments
3. Continuous improvement
   1. role of observation, data review, and analysis
   2. measurable and data-driven benefits
   3. soliciting and receiving suggestions
4. Inspection:
   1. scheduling considerations for sampling and inspection
   2. selection of inspection tools and procedures
   3. materials specifications
   4. identification of products that don’t meet specifications
   5. spot-checks
   6. creation and reporting of inspection documentation
5. Documentation
   1. completion and accuracy
   2. evaluating and interpreting information
   3. sharing data
   4. analytical tools including statistical process controls
   5. storage and time frames for reports
6. Communication
   1. review of problems with production operators
   2. communication of quality problems with appropriate parties
   3. documentation and reporting
7. Correction actions
   1. identification and communication
   2. recommendations for action
   3. timeliness of adjustments
   4. documentation of adjustments and quality checks
   5. implementation of quality improvements in standardized manner
8. Record outcomes
   1. appropriate standards in maintaining records
   2. charting of outcomes
   3. analyze data for accuracy
   4. reporting procedures for quality performance data
   5. comparison of previous issues and current situations
9. Blueprint reading
   1. create visualization of objects
   2. identify blueprint features
   3. comprehend dimensions in a drawing
   4. functions of sectional drawings
10. Measurement systems
    1. convert between US and metric systems
    2. machinist’s rule and tape measure usage
    3. caliper and micrometer measurements
    4. digital gauge measurements.

 
Learning Outcomes
At the end of this course students will be able to:

1. explain periodic or statistically based internal quality audit activities.
2. describe checking and documentation of calibration of gages and other data collection equipment
3. explain continuous improvement.
4. describe inspection of materials and product/process at all stages to ensure they meet specifications.
5. describe documentation of results of quality tests.
6. explain communication regarding quality problems.
7. identify corrective actions to restore or maintain quality
8. explain how to properly record process outcomes and trends.
9. identify fundamentals of blueprint reading
10. use common measurement systems and precision measurement tools.

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